What Information Is Collected
In order to process your order for Jellybean Row products, we will ask for your first name, last name, email address, mailing address, and credit card number. Please note that the ecommerce function of our site links directly with Moneris, Canada's largest processor of debit and credit card transactions. For this reason, Jellybean Row will not have access to your credit card number at any time during the transaction process. This information is held in confidence by Moneris.
In order to facilitate shipment, we will record your name, mailing address and possibly your email address. Our commitment is to treat this personal and private information with complete confidentiality. Our web hosting services are provided by Breton Solutions Inc., which offers SSL certified shopping cart systems for guaranteed security. (For more information, please visit www.bretonsolutions.com.) We will not sell or otherwise share your information with any third party and will not keep track of where you go on the World Wide Web.
How Your Information Is Used
Our policy is to use your information only for the specific purposes required to conduct the specific business transaction, and enable purchase and shipment of the Jellybean Row product. It may also be used in subsequent correspondence related to a specific inquiry or product order. We will never, under any circumstances, share, sell, rent or disclose any personal information that is gathered about you to any outside parties. We will not send promotional emails to your private address without your permission.
Credit Card Security
All Visa and Interac transactions are processed by Moneris, which is owned and operated jointly by RBC Royal Bank and BMO Bank of Montreal. When you move to the check-out function of the site, you are linking directly to this service, which is completely secure. Therefore, we will not at any time have access to your Visa or banking information. For more information about privacy and security measures offered by Moneris, please visit: Moneris
If we are at any time entrusted with your Visa information, through email or other correspondence, our commitment is to hold the information in trust, for as long as is necessary to facilitate your order. We will not keep this information on file after the order has been processed and fulfilled.
We stand behind the quality of the Jellybean Row product. If you are not satisfied for any reason with your purchase, please contact us by email at firstname.lastname@example.org, explaining your problem in as much detail as possible. We will respond personally and, if necessary, replace your product. In cases involving quality control, your postage will be refunded.